About synTQ Assured – Global Product Support
We have a dedicated team of professionals who supply 24/7/365 support to key synTQ installations. synTQ is used in multiple critical development and manufacturing processes and as such it is imperative that the system is supported comprehensively.
synTQ Assured provides 24/7/365 product support and includes all software updates – both large and small. This service can be extended to include application support.
Benefits of synTQ Assured
- Expert support when you need it, 24/7/365
- Optimise reliability and performance
- Minimize maintenance costs
- Achieve and maintain peak productivity
- Have the latest synTQ software immediately available
- View your issues via your synTQ Assured dashboard
- Collaborate with peers via the synTQ Forum
synTQ Assured includes
- Expert technical phone, email and ticketed, portal support
- Issue tracking
- Remote system diagnostics
- Online service information and FAQs
- Dedicated customized synTQ Assured online service desk
- Downloadable software updates
- My synTQ Portal knowledge base